1. Introduction

Welcome to PawPal & Friends Pte Ltd ("PawPal", "we", "us", or "our"), a company incorporated in Singapore. These Terms & Conditions ("Terms") govern your use of our website (www.pawpal.com.sg), products, and services. By accessing our website or purchasing our products, you agree to abide by these Terms. If you do not agree, please do not use our website or purchase our products.

2. Service and Agreement

By visiting our site and/or making a purchase, you enter into our "Service" and agree to adhere to these Terms and any additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms thoroughly before using our website. By accessing or using any part of the site, you agree to follow these Terms. If you do not agree with all the terms and conditions, you may not use our website or services. Acceptance of these Terms is limited to the conditions set forth herein.

3. Changes to Terms

We may introduce new features or tools to our store, which will also be subject to these Terms. You can view the current version of these Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes on our website. Your continued use of the site following any changes constitutes acceptance of those changes.

4. Online Store Terms

Our store is powered by Shopify Inc., which provides the online e-commerce platform enabling us to offer our products and services to you.

• Eligibility: By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction or that you have provided consent for any minor dependents to use this site.
• Prohibited Uses: You agree not to use our products or services for unlawful or unauthorized purposes and not to transmit harmful code. Breaching these Terms may result in the immediate termination of your access to our services.

5. General Conditions

• Service Refusal: We reserve the right to refuse service to anyone at any time for any reason. Content (excluding payment information) may be transferred unencrypted and may involve changes to conform with technical requirements.
• Use Restrictions: You agree not to reproduce, duplicate, copy, sell, or exploit any part of the service without our express written permission.
• Headings: The headings used in these Terms are for convenience only and do not affect the Terms themselves.

6. Accuracy and Timeliness of Information

• Site Information: We are not responsible for inaccuracies or outdated information on our site. The material provided is for general information only and should not be solely relied upon for decision-making.
• Historical Information: Historical data on the site is provided for reference only and may not be current. We are not obligated to update any information on our site.

7. Modifications to Service and Prices

• Price Changes: Prices for products may change without notice. We reserve the right to modify or discontinue our service without prior notice. We are not liable for any changes, suspensions, or discontinuations.

8. Products and Services

• Availability: Certain products or services may be available exclusively online and may have limited quantities. Returns and exchanges are subject to our Returns Policy.
• Product Descriptions: We strive to accurately display product colors and images but cannot guarantee that your monitor's display will be accurate. We reserve the right to limit sales and change product descriptions and pricing without notice.

9. Billing and Account Information

• Order Limits: We reserve the right to limit or cancel orders at our discretion, including those placed under the same account or credit card. We may attempt to notify you if changes occur.
• Account Information: You agree to provide accurate and up-to-date information for all purchases and to promptly update your account details as needed.

10. Optional Tools

• Third-Party Tools: We may provide access to third-party tools that we do not monitor or control. Use of these tools is at your own risk, and we are not responsible for their functionality or any related issues.

11. Third-Party Links

• External Sites: Our site may contain links to third-party websites. We are not responsible for the content or accuracy of these sites. Any transactions with third parties are at your own risk.

12. User Comments and Feedback

• Submissions: Any comments or feedback you provide may be used by us without restriction or compensation. We are not obligated to maintain confidentiality or respond to such comments.
• Content Moderation: We may monitor or remove content that we deem unlawful or offensive. You are responsible for the accuracy and legality of your comments.

13. Personal Information

• Privacy Policy: Your personal information is governed by our Privacy Policy.

14. Errors and Omissions

• Site Information: We are not liable for any errors or inaccuracies on our site and reserve the right to correct or update information as needed without prior notice.

15. Prohibited Uses

• Site Restrictions: You may not use the site for unlawful purposes or to infringe on our or others' intellectual property rights. Violations may result in termination of access to our services.

16. Disclaimer of Warranties

• Service Quality: Our services and products are provided "as is" without warranties of any kind. We are not liable for any damages arising from your use of our services.

17. Indemnification

• Liability: You agree to indemnify and hold us harmless from any claims arising from your breach of these Terms or violation of any laws.

18. Severability

• Validity: If any provision of these Terms is found to be unenforceable, the remaining provisions will still apply and be enforced.

19. Termination

• Termination: Either party may terminate these Terms by notifying the other party. Any obligations incurred before termination will survive.

20. Governing Law

• Jurisdiction: These Terms are governed by the laws of Singapore.

21. Contact Information

• Inquiries: For questions about these Terms, please contact us at hello@pawpal.com.sg

Thank you for choosing PawPal. We appreciate your support and hope you enjoy our products.